At RO-ServiceCenter Bangalore, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and location details when you book a service.
- Service Details: Information related to your water purifier model, issue, and service history.
- Payment Information: If applicable, for service payments (processed securely via third-party payment gateways).
- Website Usage Data: Cookies and analytics data to improve user experience.
2. How We Use Your Information
We use the collected information to:
- Provide repair, maintenance, and AMC services for water purifiers.
- Contact you for service confirmations, updates, or follow-ups.
- Improve our service quality and customer support.
- Send promotional offers (only if you opt-in).
3. Data Protection & Security
We take appropriate security measures to protect your information from unauthorized access, alteration, or misuse. However, no online transmission is 100% secure, and we advise users to take precautions.
4. Third-Party Sharing
We do not sell, trade, or rent your personal data to third parties. However, we may share your details with:
- Technicians or service providers to complete the requested service.
- Payment processors for secure transactions.
- Legal authorities if required by law.
5. Cookies & Tracking
Our website may use cookies to improve user experience and analyze site traffic. Users can manage cookie settings in their browser.
6. Your Rights & Choices
- You can update or request deletion of your personal data.
- You can opt out of marketing communications at any time.
7. Updates to Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
For any questions about this Privacy Policy, please contact us at:
📧 ksenterprises2025aa@gmail.com
📞 08069578358